Privacy Policy

Introduction

REI Help Center values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information obtained through our website and communications. By using this website, you consent to the practices described here.

What information we collect

We may collect personally identifiable information that you voluntarily provide, including your name, phone number, email address, property address, and information about real estate ownership, inheritance, foreclosure, or a property question. We may also collect non-personal information automatically, such as IP address, browser type, device type, and website usage information.

Why we collect and how we use it

Information may be used to respond to inquiries, research surplus funds or property records, provide real estate-related information, improve website functionality, and communicate with you about your inquiry or requested services.

Sharing and disclosure

REI Help Center does not sell, rent, or lease personal information to third parties, partners, or joint ventures. We do not share mobile information or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. We may disclose information when necessary to provide requested services, comply with legal obligations, protect rights or safety, or respond to lawful requests.

Your choices

You may unsubscribe from email communications by emailing amanda@reihelpcenter.com. Any third-party communications or marketing preferences must be managed through the relevant third-party website or service.

SMS and text communications

If you provide your mobile number and opt in, REI Help Center may send text messages from 404-382-8222. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or call 404-382-8222.

Security, retention, and children’s information

We take reasonable steps to protect personal information through secure systems and restricted access, but no online transmission can be guaranteed completely secure. We retain information only as long as necessary for the purposes described here or as required by law. This website is not directed toward children under 13, and we do not knowingly collect their personal information.

Changes to this policy

REI Help Center may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact information